FAQ and Policies

DelilahIris Designs FAQ’s and Policies

Here at DelilahIris Designs I sell a unique array of printable sewing patterns, custom made toys and dolls, and DIY Craft Kits.

I often receive questions about pattern usage, licensing, and wholesale/resale policies. If you happen to have a question or concern that is not addressed here please don’t hesitate to contact me. I check my emails on a weekly basis and will get back to you as soon as I can.

FAQ – Questions Answered

1. How do I use Delilah Iris Designs sewing patterns?

All the patterns here on Delilahiris.com are available via digital download. Upon purchase you will receive an email confirming your purchase and a download link to the pattern. Click on the link to download and save the file to your desktop or file folder of your choice. You can then open, view, save, and print the pattern.

2. Do I need special software to use or print the patterns?

The patterns are all available as a digital PDF file. You can use any pdf viewing software to view and print. Most people use Adobe Reader which is available free for download at Adobe.com. You will also need a printer or printing service to print the files.

3. Are the toys and felt items hard to make? What kind of sewing skills should I possess?

All that is really needed is basic hand stitching skills. Pretty much all of the patterns available can be completed with a very basic whip stitch. However, I do also offer a handy printable hand stitching guide to help you through all of the basic stitches. You’ll be hand stitching like a pro in no time!

4. Are the toys suitable for children?

Most of the toys made with my patterns are suitable for child’s play. I try to design each toy to be durable and made to last through being played with regularly by my 5 and 7 year old children. That being said – when you sew with my patterns which materials and notions you use is entirely up to you. You can choose to use only child safe materials and omit any small pieces or pieces that can become loose such as snaps, buttons, or doll eyes. I use mostly safety eyes or embroider the eyes and noses. However I occasionally use sew in snaps that, if they were to become loose, would not be appropriate for toddlers.

5. What will I need for materials and/or supplies?

Most of the pages on this site do offer a supplies and material list of sorts.
The materials I use most often are a needle and thread, felt, toy stuffing, pipe cleaners, embroidery thread, printed cotton fabric, snap, buttons and trim.

6. Can I buy these toys ready made or place a custom order?

Yes! I do offer custom and made to order dolls and stuffed animals. Whether you are looking for an item I feature in my social media or website, or are looking for something completely custom made I am open to all orders. Feel free to contact me any time!

7. Craft Kit Purchases

DelilahIris Felt Hand Stitching Kits come with pre-cut felt and sewing notions for a kit you can take and work on anywhere! The website to find your tutorials and instruction downloads is printed on both the kit inserts, and can be found at Craftkits.delilahiris.com.

Craft kits are recommended for ages 12 and up, but can be a very fun project for all ages, and with help from an adult for younger children. Please note that kits include small pieces and a sharp sewing needle.

8. Return Policy

All downloadable products are non-returnable and non-refundable. If you do not receive your download via email, check your spam inbox or whitelist my email address [email protected] If you have not received your download contact me and I will email the files to you!

Exchanges and returns are accepted for kits and sewing notions that have not been opened or used within 14 days of purchase. If you are missing items from your craft kit let me know immediately so that I can get your sewing supplies to you!

Purchases of felt are not eligible for return, however if your package has arrived damaged please send me pictures of the postal box and damaged items to be considered for return.

9. Wholesale/Bulk Orders

I do offer DIY sewing kits at wholesale prices to brick and mortar shops that I feel are a good fit. Store display kit animals and some handmade items can also be purchased at a bulk discount. Visit my Wholesale Page to sign up for my Wholesale Buyers List to receive info and line sheets, or to place an order!

10. Collaborations

I am very interested in collaborating with other artists! Are you an artist or maker that sees potential in joining forces for a special project? Send me a message with your ideas. Tell me about your work. Let’s talk!

11. Bartering/Trades

I truly love a good barter. I have bartered many times with my handmade toys and other item’s I’ve made. I will consider most trades if you can give me an idea of what you’ve got. But here are some of the things I’m most interested in :

  • Handmade and artisan soap
  • Alpaca and wool fiber
  • Hand spun and natural dyed yarn and fabrics
  • Art! all kinds of art. I’m on a mission to fill my home with art.
  • Handmade dolls and plush
  • Musical instruments
  • artisan jewelry
  • dollhouses and miniatures

Basically if you are an artist, maker, or crafter I will love to hear from you! I love things that are made with people’s hands and hearts.

Policies and Disclaimers

Please be aware that due to the nature of the product there are no refunds or exchanges offered on any pattern purchases.Please also be aware that any of my mini or pocket dolls and creatures are made up of very small pieces. Some people may have difficulty with cutting and sewing the smaller pieces in these patterns. Each pattern does include hints on how to make smaller pieces easier to cut.

Printable Patterns

ALL RIGHTS RESERVED. No portion of any pattern may be redistributed (physically or electronically) by any means without the express written consent of Delilah Iris Designs. Your purchase of this pattern or tutorial is a license for personal use. Copyright to all pattern pieces, photos, and instructional material remains with Delilah Iris Designs. Delilah Iris Designs cannot be held responsible for human error, printing errors or individual workmanship. All patterns and tutorials are protected herein by copyright and may not be produced for any commercial resale. Items made with Delilah Iris Designs patterns and tutorials may be produced from a home based setting and sold on a small scale basis . Should you choose to sell the physical goods credit is required to Delilah Iris Designs in your listing as well as a link to the pattern or website.

Leave a Reply

Your email address will not be published. Required fields are marked *